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Product Support
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Test Therapy Service™
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Test Configuration Guarantee
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Supported Versions
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Cloud Testing Service
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Advanced Licensing Service
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Free Upgrades to New Releases
Contact Options
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Forum Support
-
Email Support Response Time
-
Phone Support
-
Web Conference Support
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Support Hours
Premium Support Tools
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Inspect my Test™
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WebEx Meeting Center w/ optional video recording during training
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"Click-to-Schedule a Conference"
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Video Response
Upgrade & Renewal Price
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w/ Permanent License Order
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12-month Renewal for Permanent License Holders
-
Annual License and Subscriptions
- Money-Back Guarantee
Free
-
Product support
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Assistance with Your Test
-
Test Correlation Guarantee
-
Latest
Supported Versions
-
Advanced licensing service
-
Advanced licensing service
-
Free upgrade to new releases
Contact Options
-
Forum Support
-
Email support response time
-
Phone support
-
Web conference support
-
Office Hours
Premium
-
Inspect my Test
-
WebEx Meeting Center
-
"Click-to-Schedule a Conference"
-
"Click-to-Schedule a Conference"
Price
-
w/ Permanent License Order
-
12 Month Renewal for Permanent License Holders
-
Annual License and Subscriptions
-
Money-Back Guarantee
Standard
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Product support
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Assistance with Your Test
-
Test Correlation Guarantee
-
Latest
Supported Versions
-
Advanced licensing service
-
Advanced licensing service
-
Free upgrade to new releases
Contact Options
-
Forum Support
-
Typically < 24 hours
-
Phone support
-
Web conference support
Email support response time
-
Office HoursSupport hours
Premium
-
Inspect my Test
-
WebEx Meeting Center
-
"Click-to-Schedule a Conference"
-
"Click-to-Schedule a Conference"
Price
-
Add 12 months
for 25% extraw/ Permanent License Order
-
25% of the License Price
12-month Renewal for Permanent License Holders
-
IncludedAnnual License and Subscriptions
-
Money-Back Guarantee
Premium
-
Product support
-
Assistance with Your Test
-
Test Correlation Guarantee
-
Latest and 2 Previous
Supported Versions
-
Advanced licensing service
-
Advanced licensing service
-
Free upgrade to new releases
Contact Options
-
Forum Support
-
Typically < 3 hours
-
Phone support
-
Web conference support
-
Extended Hours
Office Hours
Premium
-
Inspect my Test
-
WebEx Meeting Center
-
"Click-to-Schedule a Conference"
-
"Click-to-Schedule a Conference"
Price
-
For pricing select a licensew/ Permanent License Order
-
For pricing select a license
12-month Renewal for Permanent License Holders
-
AvailableAnnual License and Subscriptions
-
Money-Back Guarantee
StresStimulus Support Terms v1.1 became effective on 03/15/15. If you purchased support before that date, previous Support Terms apply.