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StresStimulus v4.9.6883 - not responding, crashing
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michael.strange Posts: 1
10/5/2020
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Hi StresStimulus Support,
When running stress stimulus v4.9.6883, the application occasionally crashes. The following dialog appear.
Can you please assist me with diagnosing and resolving this issue? Is there a way, i can enable logging to provide extra details?
Regards,
Michael
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George @StresStimulus Administrator Posts: 567
10/5/2020
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You are using StresStimulus v4.9 that is two versions behind our current version.
Subsequent releases include multiple fixes.
Install the current version 5.2 from here here and try again.
It will likely fix the issue.
- Cheers
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Jesheena Kaur Posts: 3
7/14/2021
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Hi George,
We have updated the StresStimulus to version 5.2.7550. Unfortunately, we are still experiencing the same issue. Sometimes it occurs once or twice a day, sometimes after 1 or 2 days.
Any idea?
Thanks,
Jesheena
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George @StresStimulus Administrator Posts: 567
7/16/2021
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Hi Jesheena,
This message is a general exception error in your v 5.2 instance that is now two versions behind the latest version, v 5.4.
It was likely already reported and fixed. Install v 5.4 and try again.
- Cheers
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Jesheena Kaur Posts: 3
8/1/2021
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Thanks George! I have updated the application to 5.4.7880 version, will monitor it and let you know if it crashes again.
Kind Regards,
Jesheena
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Jesheena Kaur Posts: 3
8/4/2021
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Good Morning George,
Even after updating the latest version available of StresStimulus, the system still crashes. It has been happening everyday with the new version since I updated 2 days ago.
We need the tool to be reliable as we are using it to record a few high priority applications performance for one of our big client.
Kind Regards,
Jesheena
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George @StresStimulus Administrator Posts: 567
8/5/2021
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Thanks for the update.
StresStimulus does not crash when running in a healthy system. The crashes indicate that there is some interference between your system with StresStimulus. For example, a misconfigured antivirus software can crash the Stresstimulus process.
You can analyze your Windows event logs to find a stack trace and find what is causing the interference. Alternatively, install StresStimulus on a newly created Windows VM or physical machine.
You can also contact your StresStimulus support rep so they can examine your test environment and recommend how to fix it.
We would not be able to assist you with this machine-specific issue on the public forum.
- Cheers
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