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CRM Error when recording Messages in this topic - RSS

sachpatel
sachpatel
Posts: 12


6/22/2020
sachpatel
sachpatel
Posts: 12
Hi,

SS Version 5.1 and 5.2.

I am observing the attached CRM error when trying to record a new case. I have tried the following:
  • Double-checked the certificate is in the "Trusted Root Certification Authorities"
  • I also removed it and adding it back in
  • Recording in Private mode and non-private mode

Is there anything else I can try?


Thank you.

Regards,

Sachin
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