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Unregistered User
Unregistered User
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11/7/2019
Unregistered User
Unregistered User
Posts: 322
If We don’t have a public IP address for the agent, only internal IP like xxx.yyy.###.###. What additional configuration on the firewall would be necessary?
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George @StresStimulus
George @StresStimulus
Administrator
Posts: 244


11/7/2019
George @StresStimulus
George @StresStimulus
Administrator
Posts: 244
Is your controller is located on the same subnet as your agent with no additional router or firewall between them?
  • If yes, then you can use agents internal IP like xxx.yyy.###.### with no additional port forwarding configurations (like if the internal IP would be the public IP)
  • If no, then you cannot use such agent with the controller without the agent's public IP address and port forwarding configurations (see my next clarification.)
If your agent machine is behind a firewall, then you would need to set up port forwarding on the firewall on port 49998 to the agent machine.
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Unregistered User
Unregistered User
Posts: 322


11/7/2019
Unregistered User
Unregistered User
Posts: 322
Which IP should be used in the agent Host/IP address field?
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George @StresStimulus
George @StresStimulus
Administrator
Posts: 244


29 days ago
George @StresStimulus
George @StresStimulus
Administrator
Posts: 244
If your controller is on the same subnet as your agent, then in the agent Host/IP address field, use agent's internal IP address; No additional port forwarding configurations is required.
If your controller is not on the same subnet as your agent, then in the agent Host/IP address field, use agent's public IP address and then configure port forwarding on the agent firewall.



  • If you want to connect to more than one agent machine on the same network, then every subsequent agent machine must listen on a different port. To change the agent listening port in the main menu Edit > Agent Options > change the listening port. Then set up port forwarding to that machine on the firewall at the specified agent listening port.
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